Visibility, Metrics, and Flow in DevOps
Stop guessing—start making data-driven decisions in Azure DevOps. Discover tools, tips, and insights to make your work visible and your delivery …
Techniques and strategies for improving operational efficiency and delivery.

Operational Practices encompass the techniques and strategies that organisations employ to enhance their operational efficiency and delivery capabilities. These practices are essential for fostering a culture of continuous improvement, enabling teams to respond swiftly to changing demands while maintaining high-quality outputs. By integrating methodologies such as Lean, Agile, and DevOps, organisations can streamline workflows, reduce waste, and optimise resource allocation.
The significance of Operational Practices lies in their ability to create a predictable and sustainable environment for value delivery. They empower teams to establish clear processes, enhance collaboration, and leverage data-driven decision-making, which collectively contribute to improved performance and customer satisfaction. This long-term, systemic approach ensures that operational improvements are not merely reactive but are embedded within the organisational culture, promoting resilience and adaptability.
Operational Practices also facilitate the alignment of team efforts with strategic goals, ensuring that every action taken contributes to the overarching mission of the organisation. By focusing on these practices, teams can cultivate an environment where innovation thrives, and value is consistently delivered, ultimately leading to a more agile and responsive organisation that can navigate the complexities of modern product development and market dynamics.
Stop guessing—start making data-driven decisions in Azure DevOps. Discover tools, tips, and insights to make your work visible and your delivery …
Explains how the Scrum Master is accountable for enabling effective product delivery, fostering team success, and ensuring each sprint produces a …
Tracking the time taken to complete a unit of work from start to finish.
Explains how Kaizen’s continuous improvement principles enhance Scrum and Agile teams, with practical tips for retrospectives, workflow optimisation, …
Continuous Delivery is the practice of frequently delivering small increments of valuable product directly to real users, enabling rapid feedback, …
Explains the difference between waiting and blocked tasks, why clear distinction matters in workflows, and how to track and address sources of delay …
Improve clarity and readiness with Backlog Refinement. Ensure work is well-defined, prioritised, and ready for execution.
Learn how Kanban boosts transparency in software engineering, helping teams visualise workflows, identify bottlenecks, and drive continuous …
Kanban focuses on improving workflow by removing bottlenecks and constraints, reducing work in progress, and increasing process efficiency—not by …
Explains how Scrum Teams can use Kanban practices to optimise workflow, track flow metrics, and enhance transparency, efficiency, and continuous …
Comprehensive reference outlining Kanban principles, practices, and metrics for optimising workflow, value delivery, and continuous improvement in …
Limiting work in progress in Kanban helps teams focus, spot bottlenecks, maintain quality, and deliver value efficiently by ensuring a sustainable, …
Explains how Kanban visualises workflows, tracks metrics, and supports continuous improvement, helping teams identify bottlenecks and enhance …
Learn how Kanban’s pull-based system boosts workflow efficiency by visualising tasks, setting WIP limits, managing bottlenecks, and enabling …
Ensure software quality and reliability with Automated Testing. Detect issues early, reduce manual effort, and accelerate delivery.
Measuring individual cycle time overlooks team performance and system bottlenecks. Focus on lead time, throughput, and process efficiency to improve …
Explains how to engineer a robust, fault-tolerant token counting server using FastAPI and PowerShell, covering error handling, retries, fallbacks, and …
Evidence-Based Management (EBM) is a strategy for improving an organisation’s ability to deliver value by making decisions based on evidence, not …
Learn how to overcome scaling challenges in product development by reducing technical debt, improving team alignment, and building sustainable, …
Explains how Windows OS updates shifted from infrequent, risky releases to safe, staged rollouts using ring-based deployment and real-time user …
A strategic approach to improving the flow of value through an organisation, optimising efficiency, reducing waste, and aligning work with customer …
The Agile ideal: teams with all the skills needed to deliver end-to-end value.
Enhance forecasting in Agile and Scrum. Use empirical data to predict delivery timelines, manage risk, and optimise value delivery.
Explores how staging environments aim to reduce risk in software development, their hidden costs, and modern alternatives like feature flags and …
Lack of a clear, enforced Definition of Done leads to hidden risks, unreliable forecasts, and eroded trust in delivery, undermining predictability and …
Explains how simplifying complex software and committing to change enables continuous delivery, highlighting the need for cultural shift, resilience, …
Rollback is often riskier than rolling forward, especially for stateful apps. Safer deployment relies on progressive delivery and fail-forward …
Time to Market is one of the four key value areas of Evidence‑Based Management that focuses on organizational capability. It is not a single measure …
Minimising waste and maximising value through iterative learning and continuous improvement.
An Internal Developer Platform streamlines development processes, enabling teams to build, test, and deploy applications efficiently within a …
Explains key Scrum concepts: distinguishing Definition of Done from acceptance criteria, using spikes vs. refinement, and strategies for managing ad …
Maximise team alignment and adaptability with the Daily Scrum. Inspect progress, adapt plans, and ensure focus on the Sprint Goal.
A Definition of Workflow explains how work moves through each stage, using clear rules and limits to make progress visible and support team …
Struggling with inconsistent delivery? Discover why a shared definition of done is key to predictable, high-quality results your teams—and …
Struggling with technical debt? Discover practical ways to tackle legacy systems, boost team morale, and deliver value—without grinding to a halt.
Stop paying the hidden costs of weak delivery. Discover how a strong, shared definition of done builds trust, quality, and real agility in your team.
Technical debt requires leadership investment to resolve; without support for automation and quality improvements, continuous delivery is not …
Unlock your team's true potential—discover why a powerful definition of done drives real business impact, customer value, and lasting competitive …
Stop confusing acceptance criteria with definition of done—learn the crucial difference to boost quality, speed, and trust in your agile delivery.
Transform your definition of done into a strategic advantage—deliver real value, reduce risk, and drive business impact with every sprint.
Ensure fast, reliable development with Continuous Integration (CI). Merge code frequently, detect errors early, and maintain a healthy codebase.
Tracking individual cycle time can harm team performance by encouraging task cherry-picking, reduced collaboration, and lower quality, without …
Explains why environment-based branching slows development, and recommends using feature flags and progressive rollouts for simpler, faster, and safer …
Automating software testing to improve quality and accelerate feedback loops.
Explains why modern software teams avoid branch promotion, using continuous integration, feature flags, and production-like testing to streamline …
Learn why simple branching strategies like GitHub Flow and Release Flow help teams deliver faster, reduce risk, and avoid the pitfalls of complex …
Setting up and configuring software, hardware, and systems for optimal performance, using tools and automation.
Approaches to planning incremental and iterative software releases.
Struggling with legacy systems? Discover why modernisation is a strategy, not a gamble—reduce risk, boost efficiency, and future-proof your business …
Adapting based on evidence, not assumptions, through inspection and transparency.
Explore practical strategies for Agile training, including virtual class setups, continuous forecasting, and using metrics to improve planning, …
Unlock better flow and real value with the Open Guide to Kanban—a practical, community-driven resource for teams in any industry. Join the movement!
Explores how agile teams can achieve predictable software delivery through quality focus, effective release planning, and continuous improvement, …
Scrum Masters are most effective when they combine leadership skills with technical, business, and organisational mastery to support teams, Product …
A **Shift-Left Strategy** brings testing, security, and compliance earlier in development, reducing defects, accelerating feedback, and improving …
Explores how optimising systems, reducing technical debt, and strong leadership improve engineering quality, productivity, and innovation while …
Explores how DevOps transformation, refactoring, and ownership reduce technical debt, streamline development, and boost efficiency, team satisfaction, …
Explains why staggered iterations harm software delivery, increasing technical debt, and recommends cross-functional teams, test-first, and working …
Explores the financial, productivity, and reputational impacts of poor-quality code, and offers practical steps to turn code quality into a …
Explains the risks of the pick-n-mix branching anti-pattern in source control, its impact on code quality, and recommends feature branching and …
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

Slicedbread

ALS Life Sciences

Philips

Freadom

Healthgrades

Xceptor - Process and Data Automation

Ericson
CR2

Schlumberger

Hubtel Ghana

Milliman

Kongsberg Maritime

Brandes Investment Partners L.P.

Lockheed Martin

Deliotte

Epic Games

Teleplan

Slaughter and May

Washington Department of Transport

Washington Department of Enterprise Services

Department of Work and Pensions (UK)

Ghana Police Service

Royal Air Force

Nottingham County Council

Xceptor - Process and Data Automation

Jack Links

Boeing

Lean SA

Qualco

Cognizant Microsoft Business Group (MBG)