Resilience as a Core Product Feature
Resilience must be designed into products from the start, not added later. Build systems to detect, contain, and recover from failures, making …
Applying practical, experience-based problem-solving in complex environments.

Pragmatic Thinking is the application of practical, experience-based problem-solving in complex environments, enabling teams to navigate challenges effectively. This approach prioritises actionable insights over theoretical constructs, fostering a mindset that values real-world applicability. By focusing on what works in practice, teams can adapt their strategies to deliver value predictably and sustainably.
This concept is crucial in environments characterised by uncertainty and rapid change, as it encourages a culture of experimentation and learning. Teams employing Pragmatic Thinking are better equipped to identify and implement solutions that resonate with their specific context, rather than relying solely on prescribed methodologies. This adaptability not only enhances responsiveness to customer needs but also promotes resilience in the face of evolving market dynamics.
Pragmatic Thinking supports long-term systemic improvements by embedding a continuous learning ethos within the organisation. It empowers teams to reflect on their experiences, iterate on their processes, and refine their approaches, ultimately leading to enhanced performance and value delivery. By integrating this mindset into daily practices, organisations can cultivate a robust framework for sustained innovation and effective problem-solving, ensuring they remain competitive and relevant in their respective fields.
Resilience must be designed into products from the start, not added later. Build systems to detect, contain, and recover from failures, making …
Transform your definition of done into a strategic advantage—deliver real value, reduce risk, and drive business impact with every sprint.
Value in software is only realised through delivery. Frequent releases validate assumptions, reduce risk, and enable rapid feedback, adaptation, and …
Stop guessing—start making data-driven decisions in Azure DevOps. Discover tools, tips, and insights to make your work visible and your delivery …
Tracking individual cycle time can harm team performance by encouraging task cherry-picking, reduced collaboration, and lower quality, without …
High work in progress (WIP) causes delays and unpredictability; improving estimates won’t help. Limiting WIP and focusing on flow is key to reliable …
Evidence-Based Management (EBM) is a strategy for improving an organisation’s ability to deliver value by making decisions based on evidence, not …
Rollback is often riskier than rolling forward, especially for stateful apps. Safer deployment relies on progressive delivery and fail-forward …
Optimising the throughput of work across the value stream to improve speed and reduce bottlenecks.
Stop chasing hype. Discover why context-driven tech choices—not the latest stack—lead to real, sustainable value for your team and business.
Explains why using blocked columns for stalled tasks on project boards harms workflow, and suggests better ways to highlight and address blocked work …
A London flood shut down most datacentres, but Rackspace stayed online by regularly live-testing failures, proving true resilience comes from …
Many agile transformations restrict team autonomy, leading to control and compliance instead of true ownership, adaptability, and meaningful …
Explores how fear hinders true agility in teams, emphasising the need to foster courage and trust for effective Agile, Scrum, and DevOps practices and …
Explores why team autonomy in Scrum must be balanced with alignment to strategic goals, highlighting the role of clear objectives and leadership in …
Explores key qualities of an effective Scrum Master, focusing on team empowerment, backlog management, collaboration, and removing organisational …
Explains how Scrum Masters are naturally chosen by teams based on trust, experience, and leadership, highlighting the importance of peer selection …
Highlights the importance of delivering a usable product each sprint in Agile, warning against focusing on process over outcomes and emphasising real …
Minimising waste while maximising learning in product creation.
Testing product ideas with real users to ensure market fit and customer value.
Copying scaled agile frameworks fails because each business needs a tailored, evidence-based approach to agility that fits its unique culture, …
Learn how to successfully implement OKRs by aligning clear strategy, fostering transparency, empowering teams, focusing on outcomes, and establishing …
Getting Started with the Definition of Done (DoD). Every team should define what is required, what criteria must be met, for a product increment to be …
Delaying software releases increases failure risk. Frequent, small releases improve success rates, adaptability, and recovery, as shown by CHAOS …
Applying software engineering principles to ensure scalable and reliable systems.
Many Scrum Masters lack core Scrum knowledge and technical skills, leading to poor team support. Learn key competencies needed for effective, …
Learn how evolving engineering practices like Feature Flags, TDD, and refactoring enable smoother Sprint workflows and reduce technical debt in Scrum …
Explores how staging environments aim to reduce risk in software development, their hidden costs, and modern alternatives like feature flags and …
Stop chasing trends—build real agility. Discover how DevOps and agile create resilient teams, smoother delivery, and sustainable adaptability.
Empowering teams to take ownership and drive value autonomously.
The Agile ideal: teams with all the skills needed to deliver end-to-end value.
Enable seamless collaboration with Asynchronous Development. Improve efficiency, flexibility, and delivery across distributed teams.
Transform your organisation with the Agile Product Operating Model, blending agile practices and product management to deliver consistent, …
Overwhelmed by tech trends? Learn how CTOs can cut through the noise, gain clarity, and lead with confidence—without chasing every shiny object.
A practical framework guiding organisations to adopt AI by prioritising real problems, clarifying context, and enabling adaptive, evidence-based …
Mentoring program for developers and teams to master Agile, DevOps, Kanban, and evidence-based practices, fostering engineering excellence and …
Struggling with inconsistent delivery? Discover why a shared definition of done is key to predictable, high-quality results your teams—and …
Martin is in EST for 6 months and available for hands-on consulting in North America. This month’s spotlight: How tracking estimation accuracy is …
Stop relying on memory for quality. Discover why automated pipelines beat manual checks, and how embedding quality gates ensures trust, speed, and …
Enhance forecasting in Agile and Scrum. Use empirical data to predict delivery timelines, manage risk, and optimise value delivery.
Explores how empowering Agile teams to adapt their processes boosts flexibility, continuous improvement, collaboration, and maximises value and return …
Explores why true organisational agility depends on empowering teams with agency, not just adopting frameworks like Scrum, Kanban, or DevOps, to …
Identifying and resolving issues in software, hardware, and systems to maintain functionality.
Scrum can drive organisational change, not just product features, by using backlogs, teams, and feedback to enable real, evidence-based agility across …
Explores the US Department of Defence’s shift from traditional waterfall delivery to lean-agile methods, highlighting new procurement rules and the …
Unlock your team's true potential—discover why a powerful definition of done drives real business impact, customer value, and lasting competitive …
Adding more staging environments does not reduce deployment risk; true safety comes from automated testing, continuous integration, and quality …
Measuring the time from work initiation to customer delivery, helping teams monitor workflow efficiency and improve value delivery.
Explains how true quality improvement needs both tools and a culture of safety, using Toyota’s andon cord as a lesson for Agile and Scrum adoption in …
Visualising workflows to identify inefficiencies and optimise value delivery.
Explore how combining human decision-making with AI-driven automation boosts team accountability, agility, and measurable value in modern …
Frequent software releases reduce risk, enable faster feedback, and help teams adapt to user needs, preventing costly mistakes and improving overall …
Explore practical strategies for overcoming legacy system challenges, addressing technical debt, compliance, integration, and guiding effective …
Discover how the Advanced PSM course helps Scrum Masters shift from admin tasks to empowering teams, supporting Product Owners, and tackling …
Most disaster recovery plans fail in practice due to overlooked dependencies and lack of real-world testing, leaving organisations vulnerable when …
Explores how teams misuse self-management to dodge alignment, clarifying that true autonomy requires accountability, shared goals, and adherence to …
Inspecting and adapting the increment to ensure transparency and stakeholder feedback.
Struggling with vendor lock-in? Discover practical steps to break free from legacy contracts and regain control of your business’s systems of work.
Agile and Scrum expose underlying team and workflow issues, helping organisations address real problems rather than masking dysfunction with process …
Optimising how often software is deployed to enhance feedback loops and value delivery.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

Freadom

Big Data for Humans
NIT A/S

Slaughter and May

Qualco

MacDonald Humfrey (Automation) Ltd.

New Signature

Emerson Process Management
Boxit Document Solutions

Sage

Trayport

Genus Breeding Ltd

DFDS

Microsoft

Schlumberger

Healthgrades

Milliman

Boeing

New Hampshire Supreme Court

Ghana Police Service

Department of Work and Pensions (UK)

Washington Department of Enterprise Services

Washington Department of Transport

Royal Air Force

Slicedbread

SuperControl

MacDonald Humfrey (Automation) Ltd.

Kongsberg Maritime

Lockheed Martin

Capita Secure Information Solutions Ltd