Explains why using blocked columns for stalled tasks on project boards harms workflow, and suggests better ways to highlight and address blocked work without losing progress.
Blocked columns seem harmless—just another column to keep track of stalled work. But they aren’t harmless. They’re workflow kryptonite.
Here’s the problem: A column should represent a state that work naturally flows through. But if your team is routinely moving work into “Blocked,” it means getting stuck has become part of the process. That’s a serious issue.
What happens next? The work sits. The team assumes someone else will handle it. WIP limits inflate. Context gets lost. Tasks lose priority. Before you know it, the board is cluttered with forgotten work, and real progress is suffocating under the weight of “maybe someday.”
A better approach? Keep blocked work in its current column. Tag it, highlight it, raise the alarm—but never let it disappear into a column that signals “not my problem.”
How does your team surface and handle blocked work?
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Genus Breeding Ltd
Boeing
Philips
Capita Secure Information Solutions Ltd
Xceptor - Process and Data Automation
CR2
MacDonald Humfrey (Automation) Ltd.
Sage
Boxit Document Solutions
ALS Life Sciences
Slaughter and May
Deliotte
Higher Education Statistics Agency
Alignment Healthcare
Lean SA
Freadom
Teleplan
Brandes Investment Partners L.P.
Royal Air Force
Washington Department of Enterprise Services
New Hampshire Supreme Court
Ghana Police Service
Department of Work and Pensions (UK)
Washington Department of Transport
Healthgrades
Freadom
Slaughter and May
MacDonald Humfrey (Automation) Ltd.
Microsoft
Schlumberger